Terms of Sale

Last updated: November 2, 2026

These Terms of Sale apply when you use www.blackhairscissors.com (the site) or buy from it. The seller is Nippon Shears Pty Ltd ACN 641 863 578 acting as trustee for The Adams Scissor Trust ABN 68 501 252 754, trading as Black Hair Scissors (we, us, our). You means the person using the site or placing the order.

Read these terms with the product page, the checkout and our Shipping, Returns and Privacy pages. Nothing in these terms limits rights that cannot legally be excluded, restricted, or modified under applicable consumer protection laws.

The short version

• Payment is through PayPal. Prices are in US dollars (USD). No sales tax is added at checkout.
• Delivery: We ship to the 50 US states and the District of Columbia. We do not ship to US territories, APO/FPO addresses or PO boxes. Standard shipping is US$12.99, free on orders over US$79.00. Express shipping is US$12.95.
• Change of mind: Change-of-mind returns are only available within 30 days of delivery. Original condition and packaging: Please include the scissors, case, accessories, certificates, documentation, oil, tension key, inserts, and all original packaging. You must send the Product to the approved return address at your cost unless we confirm the Product is faulty, materially different from your Order, or otherwise eligible for a different return arrangement. Condition-based fees may apply: 0% for pristine/unopened, 15% for excellent/tested, and 30% + 50 US dollars service fee for good/slightly used items.
• Faulty items: If we confirm that the Product is faulty, materially different from what was ordered, or incorrectly supplied, we will provide a suitable remedy such as repair, replacement, exchange, store credit, or refund depending on the issue and applicable law.
• Questions: hello@japanscissors.com.au.

Part A. Important notices and product safety

1. Product safety

1.1 Professional shears, thinners and razors are sharp cutting tools. Used carelessly, they can cause serious injury.

1.2 Our tools are for use by people aged 18 or over, or by apprentices and students under qualified supervision. Keep them away from children.

1.3 Store every tool closed, in its case, pouch or holster, and out of reach when not in use.

1.4 Handle with care. Open and close the blades under control, carry them closed and never try to catch a falling tool. Do not test an edge on skin. Change razor blades with care and put used blades in a sharps container.

1.5 Keep up maintenance. Wipe the blades clean and dry after use, oil the pivot and set tension as the maker recommends. Do not sharpen a professional edge at home. Use a sharpener experienced with the blade type.

1.6 Long hours of cutting can contribute to repetitive strain on the hand, wrist and shoulder. Choose a size and handle that suit your hand and technique, take breaks, and get medical advice if pain continues.

2. Professional tool disclaimer

2.1 Product descriptions, buying guides, care notes and size advice on the site are general information. They are not advice for your particular work, hand or health.

2.2 Specifications such as steel type, hardness and manufacturing method come from the maker or supplier. We take care to show them accurately. Beyond what the listing states, or what we confirm to you in writing for your order, we do not promise any further specification. Your rights described in section 8 are not affected.

2.3 A Japanese brand or model name does not by itself mean the product was made in Japan. If country of manufacture matters to you, check the product page or ask us before ordering.

2.4 Choosing the right tool for your work is your responsibility: type, size, hand, handle and set contents. Ask us before you buy if you are unsure. A tool that turns out to be the wrong size or style for you is not faulty. It falls under change of mind (section 11).

3. Eligibility

To order, you must be at least 18, able to enter a binding contract, and authorized to use the PayPal account or payment method you pay with.

Part B. Purchasing

4. Orders and contract formation

4.1 Product pages invite you to order. When you complete payment at checkout, you make an offer to buy the items in your order.

4.2 A contract forms when your PayPal payment has been completed and we have sent your order confirmation email.

4.3 We may decline an order, or cancel it before dispatch, if:

• the item is unavailable;
• a price or listing contains an obvious error (section 6.4);
• we reasonably suspect fraud or an unauthorized payment;
• the order exceeds the quantity limits shown at checkout; or
• we cannot deliver to the address (section 7).

If we cancel after you have paid, we refund the full amount to your original PayPal payment.

4.4 To change or cancel an order, contact us as soon as possible with your order number. Once an order has been packed or dispatched, we may not be able to change it.

5. Product information

5.1 Product images are illustrative. Finish, color, markings, packaging and accessories can vary slightly between batches, and screens show color differently.

5.2 Sizes are shown in inches as stated by the maker. Makers measure differently: some state the overall length, others the distance from the blade tip to the pivot screw. Our common questions explain how to compare sizes. Ask us if the measurement matters for your work.

5.3 Many tools come in right- and left-handed versions. Selecting the correct hand is your responsibility; check the variant before you pay.

5.4 Set contents are as listed for the selected variant. Check the model, SKU, hand and length before you pay.

6. Pricing and payment

6.1 Prices are in US dollars (USD). No sales tax is added at checkout. Each order's receipt is titled “Receipt”.

6.2 Prices and delivery charges can change until you complete checkout. Checkout shows the full total, including delivery, before you pay. That is the amount you are charged.

6.3 Payment is made through PayPal and processed by PayPal under its own terms. The PayPal window shows the ways you can pay. We do not receive or store your card details.

6.4 If a price or listing contains an obvious error, we will contact you before dispatch. You can choose to pay the correct price or cancel the order for a full refund.

7. Delivery and shipping

7.1 We ship to the 50 US states and the District of Columbia. We do not ship to US territories, APO/FPO addresses or PO boxes.

7.2 Delivery charges: Standard shipping is US$12.99, free on orders over US$79.00. Express shipping is US$12.95. Checkout shows the charge before you pay.

7.3 Checkout shows estimated handling and arrival times. These are estimates, not guarantees. Carrier delays can occur.

7.4 Check your delivery address and contact details before paying. If a parcel cannot be delivered because the details were wrong, contact us. We will arrange to resend it, and you may need to pay the extra postage.

7.5 When your order is dispatched, we email you the tracking details if the carrier provides them.

7.6 Title in the Products passes to you after payment is received in full. Risk in the Products passes on delivery to the shipping address you provide, except where applicable law provides otherwise. We will assist with carrier issues, lost parcels, or damaged shipments where reasonably possible.

7.7 Report these to us promptly:

• a parcel that has not arrived by the estimated time;
• a parcel that arrives damaged, or with items missing.

For visible damage, email us photos of the parcel and packaging, ideally within 48 hours of delivery.

7.8 Duties and import charges: Duties and import charges, if any, are paid by the buyer.

Part C. Your rights and returns

8. Your consumer rights

8.1 Nothing in these terms limits rights that cannot legally be excluded, restricted, or modified under applicable consumer protection laws.

8.2 If we confirm that the Product is faulty, materially different from what was ordered, or incorrectly supplied, we will provide a suitable remedy such as repair, replacement, exchange, store credit, or refund depending on the issue and applicable law.

8.3 These rights sit alongside, and are not limited by, our change-of-mind policy or any maker's warranty.

9. What is and is not a fault

9.1 Faults include manufacturing defects such as a flawed or cracked blade, a defective pivot or handle, or an item that does not match its description.

9.2 Not faults:

• normal wear, including an edge that dulls with use;
• damage from a drop, an impact or corrosion;
• damage from cutting anything other than hair;
• damage from incorrect sharpening, modification or poor maintenance;
• tension that needs adjusting;
• choosing the wrong size, hand or style.

9.3 Some parts wear with normal use and are not covered once worn. These include finger inserts, tension keys, cleaning cloths, oil, blade guards and razor blades. If one arrives faulty or missing, tell us.

10. Making a claim for a faulty item

10.1 Email hello@japanscissors.com.au with:

• your order number and the SKU;
• a description of the problem;
• clear photos, or a short video showing the fault.

We aim to reply within 2–3 business days.

10.2 Please wait for our instructions before sending anything back. We may need to inspect the item, or have it inspected by the maker.

10.3 If we confirm a fault, we pay the return shipping and provide the remedy that applies under section 8.

11. Change-of-mind returns

11.1 We accept change-of-mind returns on these conditions. Your rights under section 8 still apply.

11.2 Time limit. Change-of-mind returns are only available within 30 days of delivery. Contact us with your order number before you send anything back.

11.3 Condition. Original condition and packaging: Please include the scissors, case, accessories, certificates, documentation, oil, tension key, inserts, and all original packaging. Returned items are inspected after receipt. We may review condition, packaging, cleanliness, blade condition, accessories, and signs of use. Return Condition Assessment:

• Pristine: Completely unused, sealed or equivalent original condition, all accessories included — 0% restocking fee.
• Excellent (Tested): Opened and minimally tested for size, fit, or tension, with no visible wear and all accessories included — 15% restocking fee.
• Good (Slightly Used): Light signs of use, minor cosmetic marks, or missing non-essential accessories, requiring cleaning, hygiene handling, and inspection — 30% restocking fee plus 50 US dollars service fee.
• Unacceptable: Heavy use, damage, modification, corrosion, improper sharpening, missing essential components, or condition unsuitable for resale — return may be declined.

11.4 Postage. You must send the Product to the approved return address at your cost unless we confirm the Product is faulty, materially different from your Order, or otherwise eligible for a different return arrangement. We recommend a tracked service. The item is your responsibility until it reaches us.

11.5 Restocking fee. Condition-based fees may apply: 0% for pristine/unopened, 15% for excellent/tested, and 30% + 50 US dollars service fee for good/slightly used items.

11.6 Refund. After inspection, approved refunds, store credits, or exchanges are usually processed within 5-7 business days.

11.7 Exclusions. Change of mind does not apply to:

• returns requested after the time limit in section 11.2;
• personalized or custom orders;
• opened hygiene products, such as razor blades;
• items sold as final sale or clearance.

Your rights under section 8 still apply to all of these items.

11.8 Exchanges. If you choose an exchange, you may need to pay any price difference between the returned Product and the replacement Product. For U.S. customers, approved exchange shipments are sent at no additional standard shipping cost unless otherwise agreed.

11.9 If a returned item does not meet these conditions, we will contact you about it before deciding the next step.

12. Warranty and after-sales

12.1 Some makers give their own warranty. Its terms vary by brand. Ask us about the maker's warranty for your model.

12.2 A maker's warranty is in addition to your rights under section 8. It does not replace them.

12.3 For care and tension questions after you buy, see our care page or contact us.

Part D. Promotions

13. Promotions and discount codes

13.1 Our checkout does not currently accept discount or promotional codes.

13.2 If we run a promotion or giveaway, its own terms will be published with it. Those terms apply together with these terms.

Part E. Website use

14. License to use the site

You may use the site to browse, compare and buy products for your own or your business's use. You may not copy, republish or sell site content except as the law allows or with our written permission.

15. Prohibited conduct

When using the site, you must not:

• break the law;
• give false order or payment details;
• interfere with the site, the checkout or their security;
• scrape or harvest content or data with automated tools;
• upload malicious code;
• use the site to send spam or to harass anyone.

16. No customer accounts

The site has no customer accounts or logins. Your order is linked to the email address you give at checkout. Your order confirmation email contains a private link to your order. Keep that email and link private. The order help page explains where to look.

17. Intellectual property

17.1 The site's text, photographs, graphics and layout, and the Black Hair Scissors name and logo, belong to us or our licensors. They are protected by the Copyright Act 1968 (Cth) and other laws.

17.2 Brand names shown on the site belong to their respective owners and are protected by trademark and other laws. These include Mina, Ichiro, Joewell and Jaguar. Showing a brand on the site does not mean its owner endorses the site.

18. Feedback and reviews

18.1 The site does not currently publish customer reviews.

18.2 Feedback you send us by email goes to us privately. Please describe your genuine experience.

18.3 We will ask your permission before publishing your words or your name.

19. Third-party services and links

19.1 We use third-party providers for hosting, product photographs, payment (PayPal), email and delivery. Each provider receives only what it needs to do its part.

19.2 Links to other websites, such as a carrier's tracking page or a maker's product page, are provided for convenience. We are not responsible for the content or practices of those sites.

Part F. Privacy and communications

20. Privacy

20.1 We handle personal information in line with our Privacy Policy.

20.2 You can:

• ask what personal information we hold about you;
• request access to it, or correction of it;
• ask how we use it;
• make a privacy complaint.

20.3 If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

21. Electronic communications

21.1 You agree to receive order confirmations, receipts, dispatch notices and other order messages by email. Under the Electronic Transactions Act 1999 (Cth), these have the same effect as written notices.

21.2 We send marketing email only if you have agreed to receive it. Every marketing email includes a way to unsubscribe.

22. Scam awareness

22.1 Our contact email is hello@japanscissors.com.au.

22.2 We will never ask for your card number, PayPal password or one-time codes by email, phone or message. Payment is made only in the PayPal window at our checkout.

22.3 If a message claiming to be from us looks suspicious, forward it to us before acting on it. If you notice an error, broken page, misleading product detail, suspicious activity, or misuse of the Website, please contact us promptly.

Part G. Liability

23. Your rights preserved

Nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, that you have under a law that cannot lawfully be excluded.

24. Limit of liability for business buyers

To the maximum extent permitted by applicable law, our liability for loss or damage arising from the Website, these terms, or Products is limited to the greater of the amount paid by you for the affected Product or 100 US dollars.

25. Exclusions

Subject to section 23, and to the extent the law allows, we are not liable for loss arising from:

• lost profits, lost income or business interruption;
• any indirect or consequential loss;
• using a tool against the safety, care or maker instructions;
• relying on general information on the site without checking it for your circumstances.

26. Indemnity

You indemnify us for loss we suffer because you broke Part E of these terms or used the site unlawfully. This does not apply to the extent the loss was caused by us.

27. Events outside our control

We are not responsible for a delay or failure caused by events beyond our reasonable control. Examples include carrier disruption, severe weather, natural disasters, industrial action, outages of payment or hosting services, and government action. We will tell you if such an event affects your order. If we cannot fulfill the order, we will refund you.

28. Complaints and disputes

28.1 If something has gone wrong, email hello@japanscissors.com.au with "Complaint" in the subject line and your order number. We aim to respond within 2 business days and to work with you on a fair outcome.

28.2 If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

29. Governing law

These terms are governed by the laws applicable in Australia, subject to any non-excludable rights you may have under applicable consumer protection laws in your jurisdiction. For U.S. customers, nothing in these terms is intended to remove rights that cannot legally be waived under applicable U.S. federal or state consumer law.

Part H. General

30. Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top shows the current version. The version published when you place an order applies to that order.

31. Notices

We send notices to the email address you gave at checkout. You can send notices to us at hello@japanscissors.com.au.

32. Severability

If any part of these terms is invalid or unenforceable, it is read down or severed. The rest of the terms continue to apply.

33. Waiver

If we do not enforce a right straight away, we have not waived it.

34. Assignment

We may transfer our rights and obligations under these terms to a related entity, or to a buyer of the business, if your rights are not reduced. You may not transfer yours without our written consent.

35. Entire agreement

Together, these make up the whole agreement between you and us about your order:

• these terms;
• the product listing for your order;
• your checkout and order confirmation;
• the Shipping, Returns and Privacy pages.

36. Interpretation

In these terms:

• "business day" means Monday to Friday, excluding public holidays in Western Australia;
• "writing" includes email;
• "including" means including without limitation;
• all amounts are in US dollars (USD);
• headings are for convenience only.

37. No partnership

Nothing in these terms creates a partnership, joint venture, agency or employment relationship between you and us.

38. Survival

Terms that by their nature continue after an order is complete continue to apply. These include Parts C and G and sections 17 and 20.

Contact details

• Seller: Nippon Shears Pty Ltd ACN 641 863 578 acting as trustee for The Adams Scissor Trust ABN 68 501 252 754, trading as Black Hair Scissors
• Email: hello@japanscissors.com.au
• Contact page: www.blackhairscissors.com/contact
• Complaints: email us with "Complaint" in the subject line. We aim to respond within 2 business days.